We offer complimentary shipping on all orders. All orders are shipped express with insurance and tracking.

Shipping within Australia and the USA: estimated 2-3 business days.

International shipping: 3-5 business days.

Once your order is ready for shipment, an automated email notification will be sent to you, providing a tracking number so you can monitor your consignment's journey. 

Due to the high value of our pieces, our parcels require a signature on delivery. If no one is available to sign for the parcel, it will be held at the nearest post office or holding facility to be collected with photo ID.

Please ensure the details provided at checkout are accurate, as Harkness cannot be held liable for incorrect deliveries due to input errors. Our shipping providers are trusted services, and as such Harkness will not refund or replace orders that have been scanned as delivered.

For customers outside of the USA & Australia, all orders are shipped with import duties & taxes unpaid. Therefore, customers will be contacted by our nominated courier in advance of delivery for collection of these fees which are payable directly to the courier. Duties and taxes are non-refundable.

Please note that we are not responsible for unexpected delays related to customs and border controls at destination.